ITSolutions Implements Proven B-3 Services Model
13 January 2010
Silver Spring, Maryland, January 13, 2010 - Interactive Technology Solutions, LLC (ITSolutions) announced today that it has enhanced and consolidated its proven Information Technology (IT) and Program Management (PM) services delivery process under a model now provided as the B-3 methodology (Best practices; Business Processes; Body of knowledge). ITSolutions has consistently achieved measureable results for its clients by leveraging industry standard operational models and best practices, such as the Information Technology Infrastructure Library (ITIL®) framework, Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK®), Earned Value Management (EVM) techniques, and its own proprietary practices such as the IF2 relocation methodology. In addition to these models and practices, B-3 also incorporates IT support frameworks including those from the Help Desk Institute (HDI), Microsoft and Original Equipment Manufacturers (OEMs). B-3 draws heavily on the body of knowledge ITSolutions has built through the successful delivery of thousands of enterprise IT projects - ensuring consistency and predictability for client deliverables and project outcomes.
The ITSolutions Program Management Office (PMO) administers the B-3 methodology as well as the company’s Quality Management System (QMS). The QMS applies standards and practices embodied by ISO 9001:2008, CMMI, and Six Sigma as well as tools and resources offered by the American Society for Quality (ASQ). ITSolutions has recently made a major commitment to the Software Engineering Institute’s (SEI) Capability Maturity Model Integration (CMMI). The company is currently appraised at CMMI Level 2 under a Standard CMMI Appraisal Method for Process Improvement (SCAMPI) and is actively pursuing Level 3 certification. The company’s comprehensive Project Management Lifecycle (PMLC) and Systems Development Lifecycle (SDLC) are currently CMMI Level 3 compliant and fall under the B-3 methodology. ITSolutions employees access the PMO through collaboration tools including Microsoft SharePoint©.
"We are excited to have our best practices and our body of knowledge fully documented and highly available to our Project Managers through our PMO," said Lawrence O’Connor, Chief Operating Officer of ITSolutions. "B-3 is an open framework that can be tailored to a specific client and a specific engagement. B-3 creates tremendous efficiencies and enhances our focus on repeatable processes - doing the right things right consistently throughout the project and systems lifecycles".
About ITSolutions
Established in October 2001, Interactive Technology Solutions (ITSolutions) is a privately held management and information technology consulting company. ITSolutions employs over 500 professionals providing lifecycle services solutions to Federal agencies, State and local governments, and commercial clients in the areas of program and project management, strategic planning, infrastructure operations, call center consulting, software development, and network engineering and operations.
For more information on ITSolutions, contact Mark Hurkamp at 301.495.5545
